We began selling vehicles way back in 1991 and our mission when we started out is still unchanged today; to make car and van buying and servicing easy and affordable and to treat people as we would like to be treated.
Since those early days we've grown quite a bit. We're now one of the UK's top 30 dealers, but as we've grown we haven't forgotten how important our customers are.
Put simply if you’re happy, we’re happy. We’ll do everything we can to find you the best car or van available at a price you can easily afford and for the whole experience to be as stress-free as possible. Every Pentagon dealer is also there to take care of all your servicing and maintenance, parts, accident repair and warranty requirements. All this ensures you're guaranteed an exceptional level of service.
The Pentagon Team.
P.S. We mess up occasionally so please tell us when we do and we'll do our best to sort it. Please click here to contact the Pentagon Customer Care Centre or call freephone 0800 9174480.
In 1991 we introduced our Five Core Values. Today, these remain the values on which we continue to build our culture and our future.
Exceeding Customer Expectations
"Always deliver what we have promised. If in doubt, under promise and over deliver"
"We will improve our service through integrity, cooperation and innovation. If we don't look after our customers, someone else will"
Right first time attitude
"Everyone has one chance to make a good first impression. Remember, the reputation of the whole company is in the hands of each individual"
Trust and Respect
"Always treat customers and colleagues as we ourselves would like to be treated"
"Only by working together can we deliver an outstanding customer experience every time. This is how we will earn our customer's loyalty"
Pentagon was established in March 1991. The company originally operated just one Vauxhall dealership at Pentagon Island in Derby.
Since those early days the business has grown to become one of the largest dealer groups in the UK operating dealerships representing Abarth, Alfa Romeo, Citroen, Dacia, Fiat, Jeep, Kia, Mazda, Mitsubishi, Nissan, Peugeot, Seat, Renault and Vauxhall.
Today Pentagon is a wholly owned subsidiary of IH Mobility Holdings (UK) Ltd, which, in turn, is a wholly owned subsidiary of Imperial Holdings Ltd, a company Listed on the Johannesburg Stock Exchange, employing 49 000 people in its operations in 33 different countries and with annual revenues in excess of £7 billion. IH Mobility Holdings (UK) Ltd is the holding company for Imperial Holdings Ltd.’s motor related interests in the United Kingdom with 112 franchise outlets represented at 68 sites. With a combined 83 commercial vehicle franchise outlets plus 4 service only sites and 2 specialist commercial vehicle body shops, IH Mobility Holdings (UK) Ltd is the largest independent commercial vehicle dealer group in the United Kingdom, with combined annual revenues in excess of £1 billion and employing 3000 people in its passenger and commercial vehicle operations.
We want your vehicle buying experience to be the very best, so you won’t find the high pressure sales tactics you’d expect to find at your typical dealer. Our professional and well-trained staff are ready to assist you with all your automotive needs and to ensure that above all you remain pleased you chose us and happy to recommend us.
Unit 103 TDG Pinnacle
Cat and Fiddle Lane
0800 917 4480
1 Darley Court