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Terms & Conditions for the 14 Day Money-back Guarantee
Applies to all used car purchases ordered and delivered from 5th November 2020 that are delivered via home delivery or via 'Click and Collect' at a dealership without the customer having had the opportunity to test drive it. The customer will be responsible for arranging return to the dealership and for any costs of doing so. This guarantee cannot be used more than twice by the same person.
In order to be eligible for the used car 14 Day Money-back Guarantee (in addition to your statutory cancellation rights), you must return the V5 log book for the used car that you wish to return, you mustn’t have made any alterations or modifications to the used car whatsoever, mileage must not exceed 500 miles since purchase, have no damage or require excessive cleaning.
Where you have paid for the used car by entering into a finance agreement and you wish to exercise the 14 Day Money-back Guarantee, then instead of issuing you with a refund, we will return to the finance provider the amount which is payable by you to the finance provider under the finance agreement when you exercise your right to withdraw from that agreement.
Nothing in these terms or the Contract Terms affects your statutory rights.
Lincoln, Lincolnshire, LN6 7QY
Lincoln, Lincolnshire, LN2 4LD
Runcorn, Cheshire, WA7 2XP
St. Helens, Merseyside, WA9 5AD
Warrington, Cheshire, WA2 7NY
Sheffield, South Yorkshire, S9 4WA
Lincoln, Lincolnshire, LN6 7QY
Lincoln, Lincolnshire, LN2 4LD
Barnsley, South Yorkshire, S75 1LR
Barnsley, South Yorkshire, S75 1LR
Burton-on-Trent, Staffordshire, DE13 0DF
Lincoln, Lincolnshire, LN6 7QY
Scunthorpe, North Lincolnshire, DN16 3RL
Lincoln, Lincolnshire, LN2 4LD
Nottingham, Nottinghamshire, NG9 4AJ
Scunthorpe, North Lincolnshire, DN16 3RL
Burton-on-Trent, Staffordshire, DE13 0DF
Derby, Derbyshire, DE21 6HB
Lincoln, Lincolnshire, LN6 7QY
Loughborough, Leicestershire, LE11 1NE
Mansfield, Nottinghamshire, NG18 5HX
Manchester, Lancashire, M24 1SW
Nottingham, Nottinghamshire, NG6 8RE
Sheffield, South Yorkshire, S9 4WA
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