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  15 hours ago Alan Gallagher Pentagon Barnsley | Peugeot and Motability
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  17 hours ago Emma Ibson Pentagon Huddersfield | SEAT and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 17 hours ago

  Thanks for the 4 star review, Emma. We appreciate the support. ^RP

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  21 hours ago

  5 star service from Ste, all the way from enquiry to signing for the car, nothing was too much trouble and he did a fantastic job talking us through all the options and making sure we were aware of everything - Wouldn't hesitate to recommend this company to anyone looking for a nice car at a fair price

  James Walsh Pentagon Ford St Helens | Ford and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 17 hours ago

  Dear James, thanks for taking the time to give Pentagon St Helens a 5 star review! We appreciate your kind words. ^RP

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  23 hours ago

  Top

  lukasz kozikowski Pentagon Ford St Helens | Ford and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 17 hours ago

  Thanks for the 5 star review, Lukasz!

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  1 day ago

  Absolutely fantastic customer service from Paul the motability advisor at Ford, lovely friendly man who talked me through all the options and had my new car ready and waiting for me within the week. Very patiently talked me through all the features of the car and made sure I was happy with everything. Highly recommended thank you so much.

  Jill Dore Pentagon Ford Warrington | Car, Transit Centre and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 17 hours ago

  Thanks for giving Pentagon Warrington such a great review, Jill! We're pleased to hear about your experience with the team. Thanks for your support! ^RP

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  6 days ago

  I have dealt with Asif ( Bitta) previously. He is a great guy and very trustworthy. Thanks Bitta !

  Mal Hal Pentagon Oldham Park Road | SEAT and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 days ago

  Thanks for the great review, Mal. We appreciate the positive feedback! ^RP

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  1 week ago Nicholas Brooks Pentagon Ford Warrington | Car, Transit Centre and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 6 days ago

  Thanks for the 5 star review, Nicholas. We appreciate the support. ^RP

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  1 week ago

  Great service from Pentagon

  Tony Briggs Pentagon Ford Warrington | Car, Transit Centre and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 6 days ago

  Thanks for the 5 star review, Tony. We appreciate the support. ^RP

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  1 week ago

  Just ordered new car.

  neil hibbert Pentagon Huddersfield | SEAT and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 6 days ago

  Thanks for the 5 star review, Neil. We appreciate the support. ^RP

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  1 week ago

  Recently purchased a second hand vehicle from the Scunthorpe branch. The staff were particularly friendly and put me at ease as we arranged a test drive and a part exchange valuation. Following a satisfactory test drive and generous trade in allowance I purchased the vehicle. Although the sales agant Lee, had to offer extra products during the sale there was nothing forceful or pressurising during our discussions. The whole experience of buying this car was pleasurable and I would highly recommend the staff and the garage to anyone seeking to purchase a vehicle.

  Darren Woodford Pentagon Scunthorpe | Peugeot and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 6 days ago

  Thanks for the 5 star review, Darren. We appreciate the support. ^RP

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  1 week ago

  Awful staff no idea what they’re doing made me drive 40 miles to turn me around because they couldn’t provide a service they told me on the phone they could.

  Tom R Pentagon Oldham Park Road | SEAT and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 days ago

  Dear Tom, we are sorry that you felt the need to give Pentagon Oldham a 1* review. I will bring this to the attention of the management team at the dealership as soon as possible. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm).^RP

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  1 week ago Laurence Whittington Pentagon Lincoln Tritton Road | Peugeot and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 week ago

  Thanks for the 5 star review, Laurence. We appreciate your support. ^RP

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  2 weeks ago

  Served by Lucy who then passed us over to James Excellent customer service polite professional staff Car was booked in and sorted within 3 hours

  Jayne Campbell Pentagon Lincoln Tritton Road | Peugeot and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 week ago

  Thanks for getting in touch Jayne. We really appreciate you taking the time to give Pentagon Lincoln a 5* review. ^AB

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  2 weeks ago

  Staff are very friendly and very welcoming as usual the staff at pentagon runcorn are amazing

  Peter Heaton Pentagon Ford Runcorn | Car and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Thanks for getting in touch Peter. We really appreciate you taking the time to give Pentagon Runcorn a 5* review. ^AB

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  2 weeks ago

  Fantastic service department, I have had lots of vehicles over the years and the customer service has never matched Pentagon in Barnsley.

  Glyn Allen Pentagon Barnsley | Peugeot and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Thanks for getting in touch Glyn. We really appreciate you taking the time to give Pentagon Barnsley a 5* review. ^AB

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  2 weeks ago

  I will not be using the Peugeot dealership and would advise anyone who’s thinking of doing so to be very, very careful! Yesterday, a man who I guess works behind the main desk got into an argument with a customer, and then he offered the customer to take the matter outside, threatening to fight him! I appreciate that customers can sometimes be challenging, and even aggressive, but the appropriate way to deal with such a matter is to either refuse service and ask the person to leave, or if necessary to contact the police. Aggressive behaviour should not be engaged with, and it especially shouldn’t be offered up by an official employee! I am absolutely appalled by this and I hope the management have taken appropriate measures and fired this employee for gross misconduct. This man is clearly a danger not only for customers, but probably to other employees too, who I can only assume have felt shaken by the incident. I would recommend anyone thinking about going to Peugeot here, go elsewhere instead, at least until this employee has been fired - 0 starsI have since seen your response to the above review and think it is a cheap attempt at damage limitation. I can assure you there was no misunderstanding. If a female member of staff is being threatened, my sympathies go out to her as I appreciate how frightening that can be. Regardless, the police should be called. The male member of staff was not offering to escort the customer from the premises. Slamming doors, swearing, and offering someone out is not an appropriate way to escort a customer. Calling another member of staff over to deal with it so he doesn’t punch the customer, and stating that he doesn’t care about his job also doesn’t seem like a misconstrued escort? Discussing the matter with you personally won’t resolve much. I am not the customer who was in the situation, but it is incredibly important to highlight these kinds of dangerous acts to others, as doing so may alert managers to future threats and issues, and protect people. I work in management and know that I would want to be alerted to such events, and so I am doing the same here. Might I suggest the male member of staff learn how to appropriately conduct himself at work? I understand you cannot publicly condemn your employee on a google review, but I truly do hope that you deal with this matter behind closed doors. That man is a ticking time bomb and it’s only a matter of time until he costs your company money, customers, and more.

  Lisa Stacey Pentagon Lincoln Tritton Road | Peugeot and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Hii Lisa, we’re sorry you felt you had to leave us a 1-star review. It seems there has been a misunderstanding of the situation. A customer visited Pentagon Lincoln regarding an Ad Blu fault on their vehicle. Our staff explained the possible scenarios with the customer, who was not satisfied with the options given. During the conversation, the customer became aggressive, towered over and shouted at our female service advisor. A male service advisor offered to escort the customer from the premises, which was misconstrued. Afterwards, the customer explained he was going through a private situation we will not discuss here, apologised to all members of our team and even left them a tip as an extra apology. Our team accepted the customers apology and hold no ill will towards him. We do not condone violence or threatening behaviour and any instances of such would be dealt with appropriately, however that was not the case in this situation. If you would like to discuss this further, please feel free to reach out to our customer care team. They can be contacted by phone, email or post. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm). Address: The Pentagon Customer Care Team, Pentagon Group, Greenside Way, Middleton, Manchester, M24 1SW. ^CB

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  2 weeks ago

  Absolute rubbishno courtesy carmotability car has broke down and I'm now struggling to get to my hospital appointments

  Lee Peter Pentagon Ford St Helens | Ford and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Dear Lee, we are sorry that you felt the need to give Pentagon St Helens a 1* review. I will bring this to the attention of the management team at the dealership as soon as possible. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by, phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm).^AB

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  2 weeks ago

  Best experience buying a motor vehicle, experienced sales staff. Faultless, travelled from Sheffield, everything was to and exceeded expectations, thank you.

  Pete Smith Pentagon Lincoln Tritton Road | Mazda and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Thanks for getting in touch Pete. We really appreciate you taking the time to give Pentagon Lincoln a 5* review. ^AB

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  2 weeks ago

  Can't complain, they was always there to help with any advice. Very pleasant people and I would go here again.

  Louise Barnes Pentagon Ford St Helens | Ford and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Thank you for your five-star rating. We really appreciate it Louise. ^AB

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  2 weeks ago

  Booking service via Lily was so fast. Everything explained clearly. However, the left and right hands do not connect. There was no mention of updates and recalls that needed doing so when I arrived, I was told the car needed to be kept for 2 days to complete the work. So frustrating - the external booking agent and the online checkin both had opportunities to check the bigger picture. Cue a frustrating day and waste of time.

  Bryn Llewellyn Pentagon Huddersfield | CUPRA and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Thank you for your five-star rating. We really appreciate it Bryn. ^AB

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  2 weeks ago Chris Bracchi Pentagon Barnsley | Peugeot and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Thank you for your five-star rating. We really appreciate it Chris. ^AB

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  2 weeks ago

  I wasn't impressed with the this car dealer at all. Not just that the sales person was half an hour to late to an agreed appointment, which of course can happen, but at first we where told that he would be back in a minute or two, as he went just of to get a coffee, but then it turned into half an hour. And now it was a personal thing at home. I guess this can happen of course but I don't appreciate to be told excuses and I don't appreciate either that there was no professional handling with it afterwards which left a bad taste in my mouth. Beside of this it started to go wrong already as the first contact with this company, as when you request a test drive online you will be asked how you would like to be contacted. Which is great, so we choose by email only. Moments later we received a call and a couple of days later another one. Under the lineNot a great start at all

  Manni B Pentagon Huddersfield | CUPRA and Motability
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  2 weeks ago

  Shockingly poor service all round. Bought a second hand car and did a part ex. Because I didn't have the V5 at the time of the trade in I was told there was a refundable deposit of £250. Fair enough, but then it took me nearly 2 months to get the money back, despite sending the V5 recorded signed for delivery the next week and calling the sales agent every fortnight until I ran out of patience and called them out on their "he will call you back, I've told him it's urgent" nonsense and complained directly to Seat UK, which got me a call back the next day. I then had a couple of issues with the vehicle (Squeaking brakes, screen display kept freezing every time you turn the car on, Sliding door jamming half open and a duff battery) All of these I reported to them about a week after this and their response was I'd have to pay £160 diagnostic fee and if they determined the issues weren't warranty coverable then they'd keep that, or if it was then I'd get it refunded. They said they'd call me back to arrange for the car to go in to them and guess what, 3 months later, still waiting for that call. They're absolutely useless, like worse than awful. I bought a new battery in the end and fitted it myself, what's the point in paying them the cost of a new battery when quite frankly I've zero confidence in them refunding it anyway, even if they did decide it was a warranty issue. Oh and don't bother paying the £250 pentagon assurance nonsense or whatever it is, it's useless and doesn't actually do anything apart from ensure the car has 2 keys (which frankly they just should do anyway) and some updates to the stereo which you can either do yourself or don't really need. Thought Pentagon would be better than that, but nope, seriously poor service all round, don't believe a word they say because once they have your money they don't actually care. Also now the digitiser is going faulty in the touch screen meaning I can't press certain buttons without tapping the screen about 50 times. Seeing as I've independently paid to get carplay unlocked (You'd think it would be on a top of the range 2017 Seat costing £18,500 second hand and probably £30,000-£40,000 new 6 years ago would have had that feature that most Vauxhall Corsa's have, but apparently not! Didn't even have the right port to be able to take an iphone!) and them changing the unit will erase that most likely, even if they agree it's actually a fault, I may as well just pay to fix the one I have. Utter and complete waste of space at Pentagon. I've had better post sales service from Carcraft and that's saying something!

  Rocky Ballington Pentagon Huddersfield | SEAT and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Dear Rocky, we are sorry that you felt the need to give Pentagon Huddersfield a 1* review. I will bring this to the attention of the management team at the dealership as soon as possible. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by, phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm).^AB

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  2 weeks ago

  Amazing experience. My coolant cap got broken and stuck inside the tank, called up the parts team for Vauxhall, got through and managed to get a new cap immediately. I’m a young female with no knowledge about cars and when I came to the store to pick it up, Reece was very welcoming, and went beyond and above expectations by installing it for me (without me even having to ask). This was greatly appreciated. This employee managed to relieve my car anxieties instantly. I’m very thankful.

  Katie Selby Pentagon Lincoln Tritton Road | Peugeot and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Dear Katie, we appreciate you taking the time to give Pentagon Lincoln a 5 star review. We're pleased to hear about your great experience with Reece and the team! :) ^RP

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  2 weeks ago

  Excellent service.

  Daniel Stockton-Pugh Pentagon Ford St Helens | Ford and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Thanks for the 5 star review, Daniel! We appreciate you taking the time to give Pentagon St Helens such great feedback! ^RP

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  2 weeks ago

  Good job but it took quite a while.

  Victor Faye Pentagon Ford Warrington | Car, Transit Centre and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Thanks for the 4 star review, Victor. We appreciate the feedback. ^RP

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  3 weeks ago

  Bought a car from here last week that I’m so happy with, and dealt with a salesman named Asif. He was AMAZING. Made us feel so comfortable and made the process very easy. I’d never financed a car before so didn’t know what to expect but Asif made it feel very simple. I’d recommend him to anyone who’s looking into buying a car from SEAT. He knows exactly what he’s talking about and is very bubbly, kind and well mannered. Thanks so much Asif

  Riana Zogijani Pentagon Oldham Park Road | SEAT and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Thanks for the 5 star review, Riana. We are pleased to hear about your great experience at Pentagon Oldham, and the excellent service you received from Asif. Glad to hear you love your new car! ^RP

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  3 weeks ago

  DO NOT take your car for a diagnostic checkthey will NOT give you a print out of what it says the fault is and they will charge you for the most expensive repair they can. Took my C4 in for a diagnostic check after a warning on the dash 31st Oct I was expecting to read the print out on collection of the carSorry we don't do printouts

  Lee in Lincolnshire Pentagon Lincoln Tritton Road | Peugeot and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago

  Dear Lee, we are sorry that you felt the need to give Pentagon Lincoln a 1* review. I will bring this to the attention of the management team at the dealership as soon as possible. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm).^RP

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  3 weeks ago

  I recently purchased a secondhand Astra, Paul Askew was the salesperson who dealt with me. I found him to be very polite, friendly and knowledgeable. He responded quickly to my enquiries, answered questions I had and at no time did I feel pressured. Thnks Paul

  Darren Pigeon Pentagon Lincoln Tritton Road | Peugeot and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 3 weeks ago

  Thanks for the 5 star review, Darren. We're glad to hear about your experience with Paul and the team at Lincoln. Enjoy your Astra! ^RP

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  3 weeks ago

  Absolutely brilliant service. I got a Cupra thanks to Michelle Westall (who is fabShe explained everything to to me, answered all my questions, however silly they might of seemed. She made sure I was fully updated throughout the process and just made me so at ease and took all stress of getting a new car away from me! Would highly recommend. Fantastic !

  Gemma Wood Pentagon Huddersfield | SEAT and Motability
  Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 3 weeks ago

  Dear Gemma, thanks for taking the time to give Pentagon Huddersfield a 5 star review. We are pleased to hear about your great experience with Michelle and the team, and we hope you enjoy your CUPRA! ^RP

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