We arrived at Pentagon lincoln to view a Vauxhall Insignia and was greeted by a very friendly salesman Carl Norman, we were very impressed with the service and bought a car from him within 30 minutes, we collected it 5 days later and was also met by a lovely Ian Bishop, we cant fault the service and would definitely return.
Great service department
A big thank you to Matthew for a pleasurable experience when buying our Seat Ibiza FR SPORT.I don't usually do reviews but in this case I will make an exception.As an old cynic I was reassured by Matthew that our journey from the Lancashire coast would be worth our while.Not having had the greatest of interactions with the motor trade over the many years of buying cars it was a pleasant task to be able to to get the best deal in the country on this car ! Thank you once again.We shall return.
Popped into Citroen dealership having been to Peugeot (an ok experience but nothing more). At Citroen we were greeted by Jess, who was very well presented and polite. Jess provided clear and well informed answers to all my questions. I tested a DS3, and on my return Jess was most helpful in providing costs/px figures, she also sorted out my personal plate, and informed me that once I had the documents back from DVLA, then to call her and she would take care of the rest of the plate change/tax etc. I was truly impressed by the professionalism shown by Jess today and would highly recommend a visit. A quick word of praise for Peter, who supported Jess. Thanks guys, made buying a car a real pleasure.
We visited Pentagon Barnsley after being let down by a different dealership. We had the intention of buying one car, but ended up buying two as Steve offered us a really good deal. Everybody that we met was professional and friendly. We would highly recommend them.
Thanks for the great review Mrs Quartermaine, i will forward your comments to Steve and the team right away! ^KR
Thank you for your five-star rating. We really appreciate it Greg. ^KR
Thank you to Carl N, exchanging my car went without any problems and social distancing worked well. One happy customer!
Bought used 2019 Vauxhall Adam smooth process via phone calls and in person when collecting. Dealt with Carl who provided brilliant customer service throughout. When In the dealership good precautions taken in light COVID-19 including sanitisation and screens as well masks and gloves if required. Overall a good experience.
We first went to look at the Corsa-E back in March and got chatting to Carl Norman. From the get go, he was very honest and informative about the car - giving us lots of useful information to think about. He gave us a few weeks to think about things and whereas a lot of salesman would call to see where you're at, Carl did not; he did not hound us but gave us all the time we needed. We set up an appointment and booked a couple of test drives which all went without a hitch. Carl ran some numbers for us and tried his hardest to get the best possible deal for us, not leaving us in the dark about anything. Throughout everything from when we first walked in to us purchasing the car he was very honest and patient, giving us plenty of time to discuss things without pressuring us. We've had our fair share of bad experiences with car salesmen but this was up there with one of the best!
New Mokka X Purchase Pentagon Lincoln Hi we live in Manchester and had purchased a new Mokka from Pentagon Chadderton Manchester Branch back in 2013. We decided on purchasing a new Mokka X ecoTec 1.4 petrol turbo model from Pentagon on line due to the Covid - 19 situation. We looked on the Pentagon website and found what we considered the best vfm option was actually purchasing our new car from the Pentagon Lincoln Branch. I tel initially and was put through to their Senior Sales Consultant Mr Ian Bishop who came across as being helpful, knowledgable, and courtious in all his dealings with us. Ian dealt with the sale and provided an acceptable valuation on our existing car which was being offered in part ex for the new Mokka X we were purchashing. The whole transition was simplified by Ian who arranged the 0% finance option for us, road tax, change of ownership and the delivery of our new car, all free of charge. The day after receipt of our new car, and on closer inspection, I noticed the plastic lid inside the boot which covers the space where the air tyre compressor is located was broken ie three plastic clips on the lid. As a result the lid cover wouldnt close properly. Also I had noticed the vehicle we had purchased had been advertised at the time of the sale as having front and rear parking sensors, but the car we received didnt. I contacted Ian re the above and he couldnt of been more helpful and understanding. Ian confirmed a replacement plastic lid cover for inside the boot would be posted out to me directly and that having checked the vehicle spec at the time of the sale also confirmed it was advertised with front/rear parking sensors. Ian advised he would be looking into this matter at his very earliest convenience. The parking sensors were a main requirement/feature in our selection process of this particular vehicle so Im hoping something will be done. The car itself is fantastic and superior to our earlier model. I can confirm its been an absolute pleasure in doing business with Pentagon Lincoln and in particular Ian Bishop their Senior Sales Consultant who simplified the whole sale and purchase experience in what are difficult times. Thank you Best wishes Keith Nicholson
It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Keith and would like to take this opportunity to thank you for choosing Pentagon. I will pass on your wonderful comments to all the team. ^KR
A big thanks to Carl Norman today for helping me & Harry (Lambdawg ????) to find our new car for the next stage of our life. Top bloke, super helpful and knowledgable.
Dear Sarah, thank you for taking the time to give our dealership over in Lincoln a 5* review. I will send this over to the management team on-site now. ^KR
Fantastic experience dealing with Matt at Pentagon. Always available to answer any of my queries and talk me through the best possible options. Went the extra mile too. Would 100% recommend.
It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Sebastian and would like to take this opportunity to thank you for choosing Pentagon Scunthorpe - I will send your comments over to the team ^KR
A very big thank you to Mike Woodcock for all his help in purchasing our new vehicle, great customer service, it was a very different experience but still a great one!
Thank you for the positive rating Amanda. I will send your kind comments over to the team now. ^KR
I've just had a van repaired and serviced, but would like to comment on the excellent customer service supplied by Fahzahan Riaz, he couldn't do have been more helpful A+++
Thank you for letting us know about how great your recent visit to Pentagon Burton was. I will send this over to the team now Stuart. ^KR
Great Service from Tom Mills at Peugeot, Scunthorpe today, well done.
We really appreciate the feedback and the 5* review Mark. I’ll forward this over to the management team ASAP. ^KR
I recently bought a car from Vauxhall Pentagon. Really good experience with the help of Ben Starman who was really informative, helpful and friendly. I would highly recommend and would return to buy another car in future.
Thanks for the great rating Laura, we really appreciate the support. I will pass on your feedback to the team ADAP ^KR
A massive thankyou to Ian Bishop from Tritton Road Lincoln branch. Impeccable customer service from start to end. Was able to test drive my desired car within minutes of entering the showroom and the entire process from sitting down to driving away with my new car ran smoothly. Even went out of his way to lend his own co. car to allow myself and my partner to kill some time and get some food. Definitely recommend The Pentagon group and will pass on my praises to anybody else looking to buy a new car.
It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Josh and will pass your comments on to the team on site. ^KR
Dealt with a Lady called Louisa Kelly & she was absolutely brilliant. Sorted my partners finance out really well and made sure we was okay with it. Answered all the questions we needed to get answered dealt with us quickly and patiently. Fantastic customer service all around and all lovely people. Would recommend to anyone, made sure we was fine and had everything we needed. Brilliant all around!
Thanks for getting in touch Megan. We really appreciate you taking the time to give Pentagon a 5* review. I will pass your great comments over to the team. ^KR
Great ! Thanks a lot to Leighton from Peugeot for quick sorting everything for me and great customer service. Now I have my dream car which I’ve been looking for.
We really appreciate the feedback and the 5* review Emil. I’ll forward this over to the management team in Burton ASAP. ^KR
Thank you for your five-star rating. We really appreciate it Chris. ^KR
We bought our car today from here we dealt with Darren Roe he could not do enough for us also spoke to staff in passing and they were all polite not pushy offered cold drinks Darren even included our 5yr old grandson in conversation would definitely recommend this garage and staff all fab Chris and karen kelly
It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Dan and Karen. I will pass over to the team now. Thanks for choosing Pentagon. ^KR
Mrs bought a Citroen from here this week and was beyond impressed! Jess was absolutely wonderful from day one, always responded promptly to emails and was super informative, friendly and helpful. It is a really lovely team at Lincoln where anything is no trouble for them! Thanks again Jess for helping Lee get her dream car ☺️
Thanks for getting in touch Bradley. We really appreciate you taking the time to give Pentagon a 5* review. ^KR
A very big thanks to Mark and Paul, outstanding service throughout. Very happy with the car, thanks again to Mark and Paul. Cheers
Thank you for letting us know about how great your recent visit to Pentagon was. I will send this over to the team now Jobe. ^KR
A great experience from start to finish from both Matt and Jess. They kept me informed throughout the whole purchase and ensured everything was up to standard before I left the dealership. Will definitely be back to purchase my next car from here. 5 stars from me and anyone wanting to buy a Citroen would recommend them to come to Pentagon Lincoln.
It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Alex and look forward to seeing you again in the future. ^JA
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