Staff were excellent, made changing my car an easy and enjoyable experience.
We really appreciate the feedback and the 5* review Terri. I’ll forward this over to the management team in Doncaster ASAP. ^KR
Very good experience here, and James Thorpe our salesman was very professional. Would highly recommend.
Dear Mr Smith, thank you for taking the time to give our dealership over in Doncaster a 5* review. I will send this over to the management team on-site now. ^JA
Excellent customer service from Rob really friendly and helpful not pushy at all. Made buying a car from pentagon Doncaster a pleasure
Thank you for giving our dealership in Doncaster a 5* review, Mr Watson. I will forward this over to the team at the dealership right away. ^JA
Thoroughly recommend Pentagon Doncaster Alfa Romeo. Sales staff were friendly and helpful, but never pushy. After sales service has been excellent also, nothing is too much trouble. Communication in person, on the phone and in writing has been first class. Restored my faith that buying and owning a car can be a good experience with a main dealer! Congratulations and keep up the good work! Alistair
Thank you for the review and kind feedback Alistair. We hope you enjoy your car and we can do business again in the future. ^JA
I can thoroughly recommend the team at Pentagon Doncaster. We purchased a used vehicle from them which had a couple of issues (not the fault of Pentagon) - the service they provided us with was second to none. They were determined to diagnose the problem, and repair it for us as soon as possible, and they did. They kept us informed throughout the whole process, made sure we had a replacement car to use, and even delivered our car back to us at our home when the repair was completed. We were pleasantly surprised by their professionalism and duty of care. Eileen at the service reception desk does a wonderful job too, and together they all make a great team.
It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Ms Malyon and would like to take this opportunity to thank you for choosing Pentagon. ^JA
Had both giuliettas I've owned serviced here along with a few in warranty issues to fix and the service has always been second to none. Eileen in service is a true asset to both Alfa and pentagon deserves some recognition for her positive attitude, friendly personality and excellent customer service. if not already received. Will always use this dealer for as long as I own an Alfa as given I didn't even buy the Alfa's I owned/own from here they've always been terrific with me 10/10.
We really appreciate the feedback and the 5* review Mr Haithwaite. I’ll forward this over to the management team in Doncaster ASAP. ^JA
Brought my Alfa Romeo in for a tyre sensor defect that had been damaged by a independent tyre fitter, it was replaced with in the hour great service.
Thank you for giving our Alfa Romeo dealership in Doncaster a 5* review, Mr Cope. I will forward this over to the team at the dealership right away. ^JA
The staff especially Daniel are helpfull non pushy. easy to find and easy to park . the whole experience of buying a car was great .
Thanks for getting in touch Mr Jones. We really appreciate you taking the time to give Pentagon Doncaster a 5* review. ^JA
Fantastic service from Ellen in the service department. It’s a refreshing change from the Alfa Dealers in Nottingham who basically don’t care about you or your car.
Thank you for taking the time to give our dealership in Doncaster a 5* review, Tav. We like to ensure that we give all of our customers the attention they deserve so it's great to hear that you could tell we cared. I will forward this over to the management on site now. ^JA
Fantastic customer experience dealing with Matt today. After me giving him the absolute runaround, he gave me a fantastic price, and went above and beyond to sort my dream car out ON THE DAY!! Could not have been more impressed with Matt (most helpful and professional salesman I've ever dealt with) or my experience in general at Pentagon Doncaster. Thanks guys!!
HI we're glad you had a good experience with Pentagon Doncaster and were able to get a deal sorted with Matt - we know just how difficult it can be to find the time to visit the dealership sometimes. I'll pass on your comments to Matt and the management team now. ^JA
I carnt say how pleased I am with the service I received. I recently bought a Kia sportage from Matt France, he is a young salesman who was very professional and made the whole experience as easy as possible, I have three children and had to take them with me, matt and his colleague (on reception, sorry didn't get her name ) kept the kids entertained while I completed the deal, taking the stress out of the day. Thanks again, great customer service guys.
Hi Mr Roberts thanks for getting in touch. I will forward this over to Matt and the rest of the sales team ASAP and I'm sure they'll be delighted to hear that you really enjoyed the whole experience of buying a car from us. We all hope you and the rest of your family enjoy your new Kia Sportage. ^lcb
Hi I have just bought my second jeep from this garage and I can't fault the service I have received from everyone I have dealt with, all the staff so friendly and professional.
We really appreciate the feedback and the 5* review Ms Parkin. I’ll forward this over to the management team in Doncaster ASAP. ^JA
I was searching for a particular car for my wife (a 2015 Fiat 500 S in Red) and found one on Pentagon's excellent web site. Within 2 hours I had not only made a booking for the test drive but bought the car. The car is immaculate throughout and it was given an MOT and full service before I picked it up. Nothing was too much trouble and the sales person (Dennis Plews) ensured were always attended too and gave us excellent service throughout the transaction.
Thank you for letting us know about how great your recent visit to Pentagon Doncaster was, we do appreciate the feedback. I will send this over to Dennis and the team now Mr Farrar. ^JA
No issues throughout our purchase, good information given whilst speaking with sales staff.
Hi Ant thank you so much for the 5* review and these comments. I will sent it over to the team in Doncaster right away. ^lcb
Fantastic customer service and made you feel welcome... when they wanted to keep the car for a repair i had a choice of car to use... i would recommend them and they'll be getting my custom for my next car...
Hi Mr Barker, we really appreciate you taking the time to give our Doncaster site a 5* review. It's incredible to hear that you'd recommend us and would want to get your next vehicle from us when you decide to upgrade. I will send this on to the on-site team straight away. Thank you for choosing Pentagon. ^lcb
Thank you Mr Fortis for giving our Jeep and Alfa Romeo dealership in Doncaster a 5* review. I will forward this over to the team at the dealership right away. ^LCB
Ady, the salesman, was brilliant. Took time, answered questions and did as much as he possibly could to make sure we were happy with our car. I can’t praise the team at this branch enough for their patience and time they took to make sure everything was to our liking. Thank you once again guys.
Dear Mr Smith we love receiving feedback like this as it shows we're doing a lot of things right to make our customers happy. I will forward this over to Ady and the rest of the team ASAP. Thank you for choosing Pentagon in Doncaster! ^lcb
Thanks for the lovely Misano blue Giulia. Great experience, good service.Well done.👍
We really appreciate the feedback and the 5* review Mr Boundy. I’ll be sure to forward this over to the management team in Doncaster. ^LCB
Hi Alin thank you for taking the time to give our dealership over in Doncaster a 5* review. I will send this over to the management team on-site now. ^LCB
Very pleasant and helpful staff. No high pressure sales. £99 reserved the car as I couldn't get there for a week and was told there was no obligation and money would be refunded if the car wasn't for me. Got there and the car was most definitely for me !! Got a fair valuation on part-ex'ing my car and after a test drive and about 40 minutes of signing paperwork, I drove away in my new (albeit second hand) car. Extremely happy with my purchase and would recommend this dealership.
Hi Mr Johnston thank you for giving Pentagon Doncaster a 5* review and leaving such positive comments. Since introducing the fully refundable reservation payments they have proved very popular with customers like yourself who cannot get to the dealership for the next few days but are very interested in a particular used vehicle. We're so pleased that you'd recommend us and are happy with your new car. I will forward this over to the Management Team on-site right away. ^LCB
Decent service, helpful staff and overall nice experience.
Hi Jan, thank you for taking the time to give our dealership over in Doncaster a 5* review. I will send this over to the management team on-site now. ^LCB
Efficient professional service from start to finish. It's the second car we have bought from Penagon Doncaster - we don't bother to look anywhere else now. Highly recommend to family and friends. Thank you to all involved x
Hi Julie it's great to hear that you have decided to return to our dealeship over in Doncaster for your second car - we really appreciate it. I will forward this over to the team at the dealership. We all hope you have many happy driving miles in your new car. ^LCB
Great dealership lovely cars
Thank you for taking the time to give our dealership over in Doncaster a 5* review Ms Bryant. I will send this over to the management team on-site now. ^LCB
Thanks for getting in touch. We really appreciate you taking the time to give Pentagon Alfa Romeo and Jeep in Doncaster a 5* review. ^LCB
I am very impressed with this dealership. I recently picked up my used Alfa Romeo Giulietta Cloverleaf from here and must say that I can't fault any part of the Service that I received. Professional, friendly and couldn't do enough to help. Love the car and I know where I will be going when I want to replace it.
Dear Mr Wright we're so pleased to hear that you had such a positive experience at Pentagon Alfa Romeo in Doncaster. I will forward this over to the team at the dealership right away. We hope you have many happy driving miles in your new car and we look forward to seeing you again in the future. ^LCB
This is the 3rd Alfa dealer i have had contact with the previous 2 left me asking why did i buy this car? But not this place! Great customer service, they are polite and more than anything when they say they will call you back they actually call you back! Fixed my little issue in under 20 minutes whilst I waited. I was offered a brew and if i wanted the car washed can you really ask for more?
We brought our Alfa here in September and it was the car for us. We were not pressured, the staff were well informed about the product, not what we expected as we were dreading looking for a new car. So, Pentagon broke the mold and delivered service that was exemplary, Matthew took care of everything and it was hassle free. A good customer experience for us!
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