In December last year Vauxhall wrote to all 234,938 Vauxhall Zafira B owners to make them aware of an issue which could affect their vehicle.
The investigations had found evidence of improper repair of the blower motor resistor and its thermal fuse, which is designed to protect the blower motor system.
These improper repairs, which may have been conducted without the owners’ knowledge, can lead to overheating of the system’s electrical components and the potential for a fire. Resistors should never be repaired, they should only be replaced.
Since then Vauxhall have been conducting a recall programme designed to return vehicles to their original condition.
This has involved replacing the resistor in every vehicle inspected and the blower motor and the pollen filter in many thousands of vehicles.
All of this has been free of charge to the customer.
At the time of the recall Vauxhall did say they would consider additional actions and they have been in constant contact with the Driver Vehicle Safety Agency (DVSA).
On May 9th Vauxhall presented a status update to DVSA and agreed the additional action they are announcing today.
While the current action achieves the objective of returning vehicles to their original condition, after extensive investigations they have decided to go further and improve the overall robustness of the system.
Vauxhall will therefore be initiating a second recall to replace the current soldered fuse resistor with a wax fuse resistor so reducing the opportunity for manipulation. When the recalls are complete, all vehicles will have a new wax fuse resistor, a new blower motor and a new moulding at the base of the windscreen to address water ingress.
Again, this work will be conducted free of charge.
Vauxhall will soon be writing to all customers to inform them of the second recall action and provide appropriate advice.
Subsequently they will write to customers on a staggered basis to invite them in for the second recall. It is planned to commence sending these letters during the month of August. Owners of vehicles which have not yet had the initial recall completed should still bring their vehicles to their dealership to have them returned to their original condition.
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