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12 hours ago
I had my Audi handed over by Sam, the Salesman a week ago. The process was made very swift and easy. Sam was very attentive, professional and made the experience faultless. This is now my 4th car with Pentagon SEAT and have always been made to feel welcome.
Sam Haywood
Pentagon Nottingham Chilwell | SEAT and Motability
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13 hours ago
I would to thank Sam very much for his help, he was so professional when I picked my Arona up on Friday 15th March, he was so friendly and cheerful. I was very happy to deal with him. He was absolutely brilliant
Julie Wirdnam
Pentagon Nottingham Chilwell | SEAT and Motability
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14 hours ago
dealt with Sam at the dealership was smooth sailing through out the process and collection thanks
kurtis smith
Pentagon Nottingham Chilwell | SEAT and Motability
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5 days ago
Very pleased to give Pentagon Seat my business. I was interested in a used car, Sam was very helpful and knowledgeable during discussions and test drive. I purchased the car I was interested in, and the purchase process was made easy by Sam. Thank you!
Craig Bowmar
Pentagon Nottingham Chilwell | SEAT and Motability
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6 days ago
wow, apprehensively went into Pendragon Chilwell to enquire about motability on a Seat Arona, I was greeted by Brandon and wow he answered all my questions never tried any sales pressure tactics he was just down to earth and 100% focused on service. I was so blown away I have ordered an Ateca! sorry Vauxhall I know I was going to come in but the service here was amazing. Anyone else looking to have great service and not feel intimidated then ask for Brandon. Really looking forward to getting my new car thank you.
Martyn
Pentagon Nottingham Chilwell | SEAT and Motability
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6 days ago
Very professional service, bought a used car and Sam made the process he is very nice & helpful Thank you Pentagon Chilwell, really appreciate your assistance.
Suleman Wali
Pentagon Nottingham Chilwell | SEAT and Motability
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1 week ago
chris Riley
Pentagon Oldham Park Road | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 week ago Thanks for giving Pentagon Oldham a 5 star review Chris! ^RP
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1 week ago
Purchased a car in February, the service was great and polite, I didn't feel pushed into making a decision. A product was forgotten but they were quick to rectify this by delivering it to my home address.
Wendy Sievewright
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 week ago Thanks for the 5 star review, Wendy! We appreciate your kind words. ^RP
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2 weeks ago
Just wanted to say a big thank you for great service provided by Hamza, from start to finished he did what he said and what I asked.
Ordering and hand over were smooth and Hamza answered any questions I had any time day or night, no pushy sales talk.
If I contacted Huddersfield SEAT and he was unavailable he would return my calls, I don’t think I could have asked for a better experience/service. Always felt Hamza was going above and beyond with no issue too small.
I would definitely recommend Hamza to anyone!
Thank you Hamza - Huddersfield SEAT.
Sean
Sean Hancock
Pentagon Huddersfield | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 week ago Dear Sean, thanks for taking the time to give Pentagon Huddersfield such a nice review. We're pleased to hear about your great experience with Hamza and the team. ^RP
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2 weeks ago
Jayne Hargreaves
Pentagon Oldham Park Road | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 week ago Thanks for the 4 star review, Jayne!
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2 weeks ago
Great service from Karl and Mark throughout the purchase of my Ibiza. Would recommend to anyone buying a new Seat. Thanks for all your help!
James Godwin
Pentagon Scunthorpe | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 week ago Dear James, thanks for taking the time to give Pentagon Scunthorpe a 5 star review. We're glad to hear that you would recommend us! ^RP
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2 weeks ago
Brilliant service from Michelle when ordering my daughter's Seat Ibiza, everything was done smoothly, Michelle is so down to earth and really helpful it was a pleasure to deal with her
Elaine Hames
Pentagon Huddersfield | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago Thanks for the 5 star review, Elaine! We appreciate you taking the time to give Pentagon Huddersfield such positive feedback. ^RP
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2 weeks ago
Picked up my daughters new motability car and really pleased with it.
Sam guided us through the whole process from start to finish. He made it almost stress free and was always happy to answer questions at any time. We would like to thank Sam for being so helpful (and patient) before during and after purchase of my daughters Arona.
anne pugh
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago Dear Anne, thanks for taking the time to give Pentagon Chilwell a 5 star review. We are pleased to hear about the helpful service you received from Sam. ^RP
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2 weeks ago
Picked up my motability car yesterday and I was so happy with all the help I received absolutely love the car thanks Sam for all your help
Claire Humphrey
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago Thanks for the 5 star review of Pentagon Chilwell SEAT. We appreciate your support, Claire. ^RP
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2 weeks ago
Just wanted to say thank you for a great service provided by Sam, from start to finished he did what he said and did what I asked. Ordering and hand over was smooth and he answered any questions I had, no pushy sales talk either.
If I rang and he was unavailable he would return my calls, I don’t think I could asked for a better experience/service, I would definitely recommend him to anyone! Thank you Sam VarneyA
tommy lau
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago Dear Tommy, we're pleased to hear about your great experience with Sam and the team at Pentagon Chilwell. Thanks for giving us a 5 star review! ^RP
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2 weeks ago
Very professional service, bought a used car and Sam made the process seamless. Very helpful and knowledgeable and nothing was too much trouble. Hope to enjoy our car for many years. Thank you Pentagon Chilwell, really appreciate your assistance.
Jayne Hodges
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago Thanks for the 5 star review, Jayne. We are grateful for the positive feedback. ^RP
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3 weeks ago
Very rarely give 1* reviews but this place is shocking.
The guy that checked me in for the most recent service clearly couldn't be bothered to be there, laughed at me when I said the 12v battery needed replacing saying "EVs don't have a 12v battery". No apology when I politely corrected him. The same member of staff ripped my service sheet/record, just said "oops" and handed it to me when I left.
After the service I was quoted over £850 for a set of tyres and new discs and pads all round. Was told the brakes were dangerous. I drove the car straight to my local garage who told me they were fine and 10 months (and almost 10,000 miles) later the car passed an MOT with only one advisory.
So many people would have just paid up without question because you should rightly be able to trust what you're told by professionals.
On a side note on the many occasions I have visited the dealership I have always had to hang around like a spare part, often waiting several minutes for someone to be served (even after I have been seen by several members of staff). If you start looking like you're interested in buying someone comes over straight away. Would be much more welcoming to have some sort of reception desk or even just a call bell to ring when you come in for a service.
John Midgley
Pentagon Huddersfield | SEAT and Motability
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3 weeks ago
Sam was very helpful throughout the process of buying a car. He was knowledgeable, personable without being pushy.
calvin Feakes
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago Thanks for the positive review, Calvin. We are grateful to hear honest feedback from our customers! ^RP
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3 weeks ago
Recently bought a car from here and mark mintram was fantastic, he was patient and clear through the whole process, I couldn’t recommend him enough
Doug Swallow
Pentagon Oldham Park Road | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 2 weeks ago Thanks for the 5 star review of Pentagon Oldham. We appreciate the kind words, Doug!
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3 weeks ago
Just picked up my new car from Pentagon Nottingham. Part exchanged my Jaguar XE for a lovely Seat Ibiza. Looked after from start to finish by SAM, who was helpful, cheerful and extremely professional throughout. Got a really good deal and the whole operation was completely painless. SAM even came in on his day off to organise a test drive and to ensure that we knew all about the car, which is over and above what I would expect from a car sales executive, very impressed! I would recommend this company (and SAM) very highly indeed.
Pat Murphy
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 3 weeks ago It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Pat and would like to take this opportunity to thank you for choosing Pentagon Nottingham. ^AB
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3 weeks ago
Just had my car serviced and MOTED very pleased with service I received very professional and polite
Andy Green
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 3 weeks ago Thanks for getting in touch Andy. We really appreciate you taking the time to give Pentagon Chilwell a 5* review. ^AB
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4 weeks ago
Took my car in for warranty work last week due to having a fault on the dash. Was originally told by the woman on the service desk that I’d hear back within 3 days as they’ve got to send their warranty claims off to another branch as they don’t deal with it.
We’re now just over a week on and guess what, still no answer from the dealershipAfter chasing an answer from Wednesday, I’ve been palmed off at every opportunity. Sam who I’ve had a run in a while ago when he wouldn’t entertain my claim with my panoramic room issue, couldn’t get off the phone quick enough and reassured me he’d chase the issue up and I’d know more on Monday.
I have since called up and was told yet again, I’d know by the end of the day. I’m still yet to know what’s going on. Long story short if you want a better experience, go to Seat Derby, I wish I’d just waited an extra month to get in there as they’ve always been spot on.
Josh Elliott
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 3 weeks ago Dear Josh, we are sorry that you felt the need to give Pentagon Nottingham a 1* review. I will bring this to the attention of the management team at the dealership as soon as possible. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by, phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm).^AB
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1 month ago
Jon Sendall
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 month ago Thanks for the 4 star review, Jon. We appreciate the positive feedback. ^RP
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1 month ago
Ask for Seb, she is very thoughtful
opollitico
Pentagon Huddersfield | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 month ago Thanks for the 5 star review. We appreciate the feedback. ^RP
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1 month ago
Amazing garage! Special thank you to Sam who genuinely cannot do enough for you! Love the fact there is no pushy ness! We wandered round looking at all the cars and no one came running over to try and sell me something. No pressure to purchase all the extra stuff. Very happy with the car and the price. Will be back when I’m due an upgrade. Thank you.
Charlotte Peck
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 month ago Dear Charlotte, thanks for giving Pentagon Chilwell such a positive review! We are pleased to hear about your great experience with the team, and grateful for the 5 stars. ^RP
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1 month ago
Excellent service from the parts department can't fault them.
Chris Warburton
Pentagon Oldham Park Road | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 month ago Thank you for your five-star rating. We really appreciate it Chris. ^AB
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1 month ago
Very nice and very good
Shabana Kausar
Pentagon Huddersfield | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 month ago Thank you for your five-star rating. We really appreciate it Shabana. ^AB
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1 month ago
Bought my used car from here and have been coming back for servicing for last 3 years. Had an issue whilst under warranty, and the general manager and service dept went above and beyond to resolve the issue .
Vaseem Mohammed
Pentagon Huddersfield | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 month ago Dear Vaseem, we're pleased to hear about your great experience with Pentagon Huddersfield. Thanks for the 5 star review! ^RP
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1 month ago
Can recommend Pentagon from my experience, very professional and easy to deal with, Sam was excellent!
Ian Radcliffe
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 month ago Dear Ian, thanks for taking the time to give Pentagon Nottingham a 5 star review! We appreciate the kind words. ^RP
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1 month ago
I purchased a car back in October time, and at the time very happy with my purchase, however trying to get back in contact with either David or Simon was a nightmare, and still no contact from either of them despite trying to contact over a month ago!
They are great for contact when they know you are buying but as soon as you need any after sales care, they seem to disappear into thin air! Because of this I will not be using untrustworthy car salesmen again!
Nevertheless,
Finally ending up getting through to Pete, who resolved my issue within hours! I can’t thank him enough for sorting it out , kept me updated throughout! Your company needs more Pete’s
Kirstie Hilton
Pentagon Nottingham Chilwell | SEAT and Motability
Response from Pentagon Motor Group is a division of Motus Group (UK) Limited 1 month ago Dear Kirstie, thank you for taking the time to review Pentagon Nottingham. We're a little disappointed that you felt your experience warranted a 3* review. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0330 390 6898 (Monday - Friday 8.30am-5.30pm). ^RP
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