Fantastic service. I didn't know for sure what car to go for but the guys talked through my options and what I was after and made some great recommendations. I also got a fantastic deal ! Thanks for the help guys definitely coming back here when I need a new car !
Thanks for getting in touch Karen . We really appreciate you taking the time to give Pentagon in Lincoln a 5* review. ^WR
Friendly helpful staff.
Thank you for giving our dealership in Lincoln a 4* review, I will forward this over to the team at the dealership right away. ^WR
Hi Mr Reilly, we're sorry you felt we only deserved a 2* review. We're always looking for ways to improve the experience we give to customers and so we'd really appreciate it if you could get in touch with our Customer Care Team at your earliest convenience. This is so we can understand what went wrong and look to rectify it. The team can be contacted by phone, email or post. Email: customer.care@pentagon-group.co.uk. Telephone: 0800 9174480 (Monday - Friday 9.00am-5.00pm). Address: The Pentagon Customer Care Team, Pentagon Group, Greenside Way, Middleton, Manchester, M24 1SW. ^JA
Great car dealer the best info interest in your wants and needs completed with care and attention personal attention always when we have been for our car recommend 😉❤️😁😊
Thanks for getting in touch . We really appreciate you taking the time to give Pentagon in Lincoln a 5* review. ^WR
Excellent customer service
Thanks for getting in touch Stuart. We really appreciate you taking the time to give Pentagon in Loughborough a 5* review. ^WR
Good honest service, very friendly and helpful
Dear Jamie , thank you for taking the time to give our dealership over in Loughborough a 5* review. I will send this over to the management team on-site now. ^WR
Very good service. Nice cup of coffee.
Thanks for getting in touch Paul. We really appreciate you taking the time to give Pentagon in Lincoln a 5* review. ^WR
Good & efficient & polite
Thanks for getting in touch Malcolm . We really appreciate you taking the time to give Pentagon in Lincoln a 4* review. ^WR
Such good staff there super friendly and did what they could to get me the car I've always wanted
Dear Alina thank you for taking the time to review Pentagon in Loughborough . We're a little disappointed that you felt your experience warranted a 3* review If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by post, phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0800 9174480 (Monday - Friday 9.00am-5.00pm). Address: The Pentagon Customer Care Team, Pentagon Group, Greenside Way, Middleton, Manchester, M24 1SW. ^WR
I took my mitsubishi asx in to Pentagon today for a recall. All the staff, in particular Brendan, were fantastic & couldn't have been more helpful. They arranged a taxi for us to go into town whilst the car was being worked on & even rescued us from the rain when we couldn't get back to collect it again. I would highly recommend this garage. Fabulous customer service 👍
It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Carys and would like to take this opportunity to thank you for choosing Pentagon. I will send this to the team on site now. ^KR
Just brought a Grandland X and love it! Had an amazing service with all the staff being friendly. Was so nice to walk in and people still recognise you from being there in the past. Brought my car from Richard Wells and have nothing but nice things to say, very helpful and very attentive. Listened carefully to everything i wanted and made sure he answered all my questions. Also dealt with Lewis Perkins who was very helpful. I always get my cars from this dealership because they help you out and are so friendly.
It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Hannah and would like to take this opportunity to thank you for choosing Pentagon. I will pass your comments on to the team ^KR
Had my Kadjar serviced. All handled efficiently and in a timely fashion. The servicing price was reasonable and the work was completed for the sum quoted. This is a service centre rather than a dealership but I'd use them again.
We really appreciate the feedback and the 5* review David. I’ll forward this over to the management team in Loughborough. ^KR
Thanks for the five-star review Rochelle, we really appreciate it. ^KR
Thank you for the five-star rating. We really appreciate the support ^KR
Friendly helpful staff.
Thank you for giving our dealership in Lincoln a 4* review. I will forward this over to the team at the dealership right away. ^WR
Couldn’t of asked for a better sales experience. Recently brought a used nearly new Astra and this was by far the simplest process I’ve been through in buying a car. So happy with the car. Thank you again!
Thank you for giving our dealership in Lincoln a 5* review, Mr Pender. I will forward this over to the team at the dealership right away. ^WR
Good friendly staff don't get under your feet and let you look around so you don't feel as if you have to rush to buy
Thank you for giving our dealership in Lincoln a 5* review, Mr Kay . I will forward this over to the team at the dealership right away. ^WR
Mitsubishi servicing - faultless service 👍
Thank you for giving our dealership in Lincoln a 5* review, Mark . I will forward this over to the team at the dealership right away. ^WR
The food is great the service is second to non nothing is to much trouble for the staff either
Thanks for getting in touch Mr Walker-moore. We really appreciate you taking the time to give Pentagon in Loughborough a 4* review. ^WR
A refreshing, hassle-free, car-buying experience! After vising numerous car dealerships in the region on the search for our new vehicle, we made an appointment to view a car with David James. Despite our late arrival to this meeting, David was friendly, courteous and helpful. The car was an excellent price; clean, tidy and in good condition (which you would assume you could take for granted but experiences at other garages revealed that this is not always the case). We were able to view and assess the car without experiencing any pressure or hard-sell tactics from David. Once we had decided to purchase the car, David offered a great part-exchange price for our vehicle and the admin part of the purchase was dealt with quickly and smoothly (by David and other team members). Upon returning a couple of days later to collect the car, we noticed a very minor issue that David promptly rectified and we drove our new vehicle away that same day. The aftercare service has been admirable, David has contacted us since purchase to check that we are satisfied with the car (we are)! We would, without hesitation, recommend this dealership to others looking to buy a new car.
Thank you for giving our dealership in Lincoln a 5* review, Lois . I will forward this over to the team at the dealership right away. ^WR
Thanks for getting in touch Claire . We really appreciate you taking the time to give Pentagon in Loughborough a 5* review. ^WR
Thanks for getting in touch Katie . We really appreciate you taking the time to give Pentagon in Loughborough a 5* review. ^WR
There helping sort a problem on my car
Thanks for getting in touch Keith . We really appreciate you taking the time to give Pentagon in Loughborough a 4* review. ^WR
Many thanks to Paul in the Renault service for sorting a warranty issue out and going out his way to help.
Thank you for giving our dealership in Lincoln a 5* review,. I will forward this over to the team at the dealership right away. ^WR
just been to see what stock they had in since being taken over, was met by Richard from sales to whom I have dealt with before when it was archie moss, I told him why I wanted to change my car, we looked at a car & he went away & worked out a deal to which I was happy with, I pick it up at the end of the week, there was no pressure or pushy salesman, NICE ONE RICHARD good luck pentagon.
Thank you for giving our dealership in Loughborough a 5* review, Dave. I will forward this over to the team at the dealership right away. ^WR
Great people great customer service
Thanks for getting in touch Lincoln . We really appreciate you taking the time to give Pentagon in Loughborough a 5* review. ^WR
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