Renault Pentagon Reviews | Read our Customer service reviews

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12 hours ago

A Google User
Pentagon Loughborough | Vauxhall, Peugeot, Citroen, Renault and Motability

20 hours ago

Thank you very much Paul for your assistance in buying our new cars. Service could not have been better, nothing was too much trouble and everything was explained to me clearly. And thank you very much for staying late so I could collect the cars. Will definately recommend to other people, and will use again when I need another car. A credit to the company. And once again thank you very much for all your assistance.

chris murphy
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Response from Pentagon 30 minutes ago

It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Chris and would like to take this opportunity to thank you for choosing Pentagon Lincoln. ^LB

21 hours ago

First class service during these difficult times! Up grading my Dacia stepway to a New 70 plate Duster. Jakie was professional, friendly and very through with paper work.

Michelle Fahey
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Hi Michelle, thank you very much for the 5* review, it is much appreciated and we are thankful that our customers are recognising everything we are doing. ^LB

1 day ago

Service couldn't be better thank you Paul for all your help

Trish Dover
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Response from Pentagon 1 day ago

Thanks for the great rating Trish. We really appreciate the support. ^LB

Mazda MX5 Serviced and Mot'd. Engine was miss-firing but they ensured this was fixed as soon as possible. Even delivered to home. Kept informed all the while. Extremely courteous and professional. No regrets what-so-ever using this business. Great Job everyone.

Hi Simon, thank you very much for the 5* review, it is much appreciated and we are thankful that our customers are recognising everything we are doing. ^LB

5 days ago

Seemed reluctant to give out brochure on new car, didn't offer to give trade in price and told to look online at prices.

Ian Paulger
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Dear Ian, thank you for taking the time to review Pentagon Lincoln. We're a little disappointed that you felt your experience warranted a 3* review. If you would like to discuss this further please feel free to contact our Customer Care Team who can be contacted by phone or via email. Email: customer.care@pentagon-group.co.uk. Telephone: 0800 9174480 (Monday - Friday 9.00am-5.00pm). ^LB

1 week ago

Absolutely amazing staff so helpful

We really appreciate the feedback and the 5* review Michelle. I’ll forward this over to the management team in Loughborough ASAP. ^LB

Fantastic service all round..staff are wonderful..respect to them all ... Sales team 5*

Thank you for letting us know about how great your recent visit to Pentagon Loughborough was. I will send this over to the team now Susie . ^LB

Response from Pentagon 1 week ago

Thank you for your five-star rating. We really appreciate it Matt. ^LB

Paul White our salesman was absolutely brilliant, friendly and so helpful, he found just what we were looking for and we are hugely pleased with our car, it has everything we need at the right price! 5 star review all the way and big thanks to Paul!

Ian Phillips
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Hi Ian, thank you very much for the 5* review, it is much appreciated and we are thankful that our customers are recognising everything we are doing. ^LB

Having lost confidence at car showrooms over the years, our confidence has been restored with excellent service at Pentagon Lincoln ( Outer Circle Road ) Our first point of contact was Paul White who was knowledgeable and friendly , nothing was to much trouble and he kept us informed throughout.His Business Manager Mark explained the process and all options available to us at some length which was very much appreciated. An excellent team at Pentagon a good experience.

Grahame Maddison
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Thank you for letting us know about how great your recent visit to Pentagon Lincoln was. I will send this over to the team now Grahame. ^CB

2 weeks ago

Thank you Jackie Lee for helping us buy our new Dacia Duster keeping us updated on the progress and answering my questions along the way. Checking in on us a day after collection was a nice reassuring touch. We love our new car and everyone at Pentagon Lincoln was helpful.

Sandy Howard
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Dear Sandy, thank you for taking the time to give our dealership over in Lincoln a 5* review. I will send this over to the management team on-site now. ^CB

Hi Just a short note to say a very big thank you to Paul the salesman who dealt with my wife and me when we visited twice over the last week. His manner and whole demeanor were more than what one would expect. He put us both at ease and explained everything that needed explaining. Unfortunately we did not go ahead with the purchase but will certainly be back in the future when due a change. Both Paul and the company deserve the five stars. many thanks for all your help.

Gerald Canning
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Response from Pentagon 2 weeks ago

It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Gerald and would like to take this opportunity to thank you for choosing Pentagon Lincoln. ^LB

3 weeks ago

Thank you for your five-star rating. We really appreciate it James. ^CB

Thanks for the great rating Gordon. We really appreciate the support. ^CB

Friendly service

Response from Pentagon 3 weeks ago

Thanks for the great rating and kind words Phil. We really appreciate the support. ^LB

Gary Thurlby
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Hi Gary, we appreciate you finding to the time to leave us a review, thanks for choosing Pentagon Lincoln. ^LB

Does what it says on the tin. Sales chap was down to earth with no gimmicks.

Thank you for the positive rating Stephen. We appreciate your support. ^LB

Fantastic customer service from Paul. We traveled from Macclesfield to buy a car for my daughter. Paul was so helpful and efficient getting everything sorted and even delivered it to our door in just a few days! Daughter is very happy with her lovely new car ????

Paula Allen
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Thanks for getting in touch Paula. We really appreciate you taking the time to give Pentagon Lincoln a 5* review, we hope your daughter is enjoying the car and we look forward to seeing you again in the future ^LB

1 month ago

Fantastic service. Jackie took me through every step of the process, including delivering the car to me for the price of the fuel. Can't praise her or Pentagon highly enough.

Fiona Jenkinson
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Denise and would like to take this opportunity to thank you for choosing Pentagon Lincoln. ^LB

Brilliant service lovely staff allowed us to charge our car after being unsuccessful elsewhere this enabled us to complete our journey. Thank you very much ????

Denise Harris
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Hi Denise, thank you very much for the 5* review, it is much appreciated and we are thankful that our customers are recognising everything we are doing. ^LB

It was very good and helpful

Hi Mark, thank you very much for the 5* review, it is much appreciated and we are thankful that our customers are recognising everything we are doing. ^LB

I recently purchased a vehicle from Renault Lincoln and the whole experience was a joy. My salesperson Paul White was fantastic, very friendly and extremely knowledgeable. I would definitely use this service again and I love my vehicle

BRIAN SMITH
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Thanks for getting in touch Brian. We really appreciate you taking the time to give Pentagon Lincoln a 5* review, look forward to seeing you again in the future ^LB

We picked up our new car today from Pentagon, outer circle road, lincoln. I have to say that our salesman Paul was amazing.He was friendly and very welcoming and with no pushy salesman attitude. He explained everything very clearly about our new Renault Captur and his knowledge of the Covid 19 rules was second to none. My wife and myself would like to thank Paul for his patience and kindness shown to us during our visit and giving us confidence in his expertees. We would certainly recommend Pentagon Outer Circle Road, Lincoln .THANKYOU PAUL.

John Murphy
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Thanks for the great rating John. We really appreciate the support. ^Lb

Very helpful with anything to do with cars

Response from Pentagon 1 month ago

Thank you for your five-star rating. We really appreciate it Paul. ^LB

Fantastic service salesman Paul deserves 5 stars for his great customer service

Carol Dalton
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Thanks for getting in touch Carol. We really appreciate you taking the time to give Pentagon Lincoln a 5* review, look forward to seeing you again in the future ^LB

In for a recall. Not much to say really. High level of sanitised rules, keys in a bag etc. Think my only gripe would be the mess left on the footwell after the recall.

Thank you for the positive rating Matthew. We appreciate your support and comments and will pass them onto management at Loughborough. ^LB

Thanks so much to Paul White for helping us to get our new wonderful car. A friendly, caring and lovely experience. Would defo recommend. They have aircon too so it's a comfortable experience when sorting out paperwork on a hot day ????

John Burling
Pentagon Lincoln | Renault, Dacia, Mitsubishi and Motability

Thank you for letting us know about how great your recent visit to Pentagon Lincoln was. I will send this over to the team now John. ^LB

Efficient service

Thanks for the great rating Tom. We really appreciate the support. ^CB

Pleasure as always, great quick service no matter what the issue is

We really appreciate the feedback and the 5* review Klaudia. I’ll forward this over to the management team in Loughborough ASAP. ^LB

Representative Hire Purchase Finance Example
Cash Price	Deposit	1st Monthly Payment	58 Monthly Payment	Final Monthly Payment	Amount Of Credit	Total Amount Payable	Total Charge For Credit	Fixed Rate Of Interest Per Annum	Duration
£8,995	£169.00	£318.65	£168.65	£318.65	£8,826.00	£10,558.00	£1,293.00	2.93%	60 Months
7% APR Representative