The Roadside Assistance program has previously been available only to customers who have purchased a new Peugeot, Citroën or Vauxhall for twelve months, three years for DS, from the date of first registration. This new extension will be offered regardless of vehicle age, mileage or if the vehicle has previously been maintained outside the Peugeot, Citroën, DS Automobiles or Vauxhall Authorised Repairer network.
If the vehicle is immobilised on the road or at home, Roadside Assistance will be sent out to get it back on the road. If the vehicle is unable to be mobilised at the roadside, a suitable recovery will be arranged for the vehicle to be taken to the nearest Peugeot/Citroën/DS Automobiles/Vauxhall Authorised Repairer or Independent Motor Trader of the driver’s choice, up to a distance of 10 miles, and a taxi will be offered for the driver and passenger(s) to continue their journey to a single destination up to 20 miles.
In addition to the extension of the Roadside Assistance program, goodwill payments have been increased to support and mobilise NHS workers whose Peugeot, Citroën, DS Automobiles and Vauxhall vehicles are no longer within the manufacturer's warranty.
To make use of Groupe PSA’s Roadside Assistance, all NHS staff need do is call the following numbers:
Peugeot Roadside Assistance contact number - 0800 197 2045
Citroën Roadside Assistance contact number - 0800 197 2046
DS Automobiles Roadside Assistance contact number - 0800 24 24 07 07
Vauxhall Roadside Assistance contact number - 0800 197 2049
and quote ‘NHS Key Worker’
Who is covered?
All NHS staff driving a Peugeot/Citroën/DS Automobiles/Vauxhall vehicle with a current NHS Care Identity Number (Smart Card) or Trust ID Badge will be required to support their eligibility to the program
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