Pentagon Motor Group were recently awarded the title of Purchasing & SMR Dealer Group of the Year (30+ Dealerships) by Lex Autolease at the Annual Supplier Focus Day Awards. The event was held at Carden Park, a sprawling estate in Cheshire featuring two full 18-hole golf courses and a spa.
The awards are held by Lex Autolease each year as an opportunity to recognise innovation and exceptional performance of suppliers that deliver unparalleled service to customers. Alongside the 154 suppliers who attended, representatives from a variety of vehicles manufacturers and business icon Karren Brady were also hosted at Carden Park. Baroness Brady, who has become well known for her role on the BBCs “The Apprentice” as well as her ceaseless championing of women in business, attended the event in the capacity of guest speaker and to present the awards to the winners.
Pentagon received the Purchasing and SMR Dealer Group of the Year award due to a service, maintenance and repair quality score of 92% and a purchasing customer satisfaction index of 99.9% whilst being the only group not to turn down any job during 2019.
Speaking after collecting the Purchasing & SMR Dealer Group of the Year award, Nick Locker, Group Aftersales Director at Pentagon Motor Group said, “As a group, we are always working to deliver the best service and the best results possible; to do so takes commitment from every individual and this award is proof that we’ve had that dedication from each staff member this year. We’re proud not only of our performance as a group, but also of every member of staff in every department that works hard day-in and day-out.”
Debbie Wombwell, Fleet Sales Team Leader at Pentagon Motor Group, added, “It was great to receive this award from Karren. At Pentagon we have a number of women in senior positions but across the motor trade we know there is a gender imbalance so it was nice to see a champion like Karren at the awards and to receive this award from her.”
As well as the award ceremony there were updates from senior Lex Autolease management that aimed to deliver the key message of “Helping Britain prosper by keeping Britain mobile.”