What are the benefits of the Motability Scheme? What does it include?

The Motability Scheme gives you a lease on a brand-new car in exchange for your mobility allowance. It also includes: Insurance Tax Servicing & Maintenance RAC breakdown cover Windscreen & tyre replacements Up to three named drivers 60,000 mileage allowance Many free adaptations Eligible claimants swap their weekly mobility allowance in exchange for a lease on a brand-new car of their choice. You drive the car for three years (or you can extend it to five years) with everything you need included in the price. All you need to add is fuel!

Who is eligible for Motability and how do I apply?

To be eligible for the Motability Scheme, you must receive one of the following allowances with at least 12 months of payments remaining: Higher Rate Mobility Component of Disability Living Allowance (HRMC DLA) Enhanced Rate Mobility Component of Personal Independence Payment (ERMC PIP) War Pensioners' Mobility Supplement (WPMS) Armed Forces Independence Payment (AFIP) Enhanced rate mobility part of Adult Disability Payment (Scotland) Higher rate mobility component of Child Disability Payment (Scotland) If you have less than 12 months, you’ll have to wait until your allowance is renewed. You can’t apply if you receive a lower rate of mobility allowance. You can’t apply if you receive DLA and have been instructed by the Department for Work and Pensions (DWP) to apply for PIP (this won’t affect you if you already have a Motability vehicle.) Parents of children over the age of three and non-drivers can apply, but the vehicle has to be used for the benefit of the claimant. Just get in touch with your local #brandName# dealership and we'll start the application process for you.

How much does the Motability scheme cost?

You pay for the Motability scheme by trading your weekly mobility allowance. The weekly price depends on the brand, model, trim level, engine and transmission type. With some vehicles, you’ll have some money leftover in your weekly mobility allowance whilst others take the full amount. Some cars will have an Advance Payment you have to pay first. You'll also find plenty of Motability cars with a £0 Advance Payment.

What Is Motability Advance Payment and why is it needed?

The Advance Payment is an upfront cost that you need to pay for certain cars. This can be anywhere from £50 to £5,000 and over. The Advance Payment allows the Motability scheme to offer higher spec cars, but you still get an amazing deal even if there is a higher Advance Payment. It’s a one-off, non-refundable payment that allows the scheme to provide more expensive models at an affordable price. All Advance Payment prices are agreed between the car manufacturers and the Motability Scheme. The cost is worked out based on the price of the car, future costs of servicing and maintenance and the resale value at the end of the lease. You can reduce your Advance Payment at Pentagon by bringing your privately-owned car in as a part exchange. You could also choose a car with a low or £0 Advance Payment to keep costs down.

What makes Pentagon's Motability Scheme different?

Getting Motability at Pentagon gives you peace of mind. You have the confidence that your Motability application is being handled by experts who have been working with the scheme since 1991. We’re here to support all customers, from answering initial questions to handling the application for you. Our care doesn’t end when you receive your vehicle. We’re here to support you through your whole lease and will be in contact to arrange regular servicing and maintenance. More reasons to choose Pentagon for Motability: National Motability Dealer Group of the Year 2022 Commendation We have worked closely with Motability since 1991 Choose from 11 car manufacturers A wide range of models to choose from Access your own dedicated Motability specialist Trade in your privately-owned car Specialist servicing with genuine OEM parts Accessible, comfortable dealerships

What are Motability adaptations and how do they work?

You can get access, stowage and driving control adaptations to make your car more comfortable to drive. Many are completely free whilst some you have to pay for (but you may be eligible for a grant to help with the cost). All adaptation work is carried out by Motability-approved installers. Certain cars aren't compatible with certain adaptations. That's why it's important to speak to us about any adaptation you need during the application process so we can best advise you on what to do.

How does Motability servicing work?

Servicing and maintenance are included with the car so you don't have to pay anything extra. As you're driving a new car it's important to keep to your service schedule as this maintains its warranty. Our friendly servicing team will get in touch when it's time to book in any routine servicing and maintenance. If you have a five-year lease you'll also need to get an MOT in years 4 and 5. We'll also contact you to arrange this.

Pentagon Celebrates Award Win For Excellent Customer Service

28 Posted: 28th Jul 2016

Motability customers can be sure of receiving award-winning customer service when they visit their local Motability dealer Pentagon, who have won two regional awards for their work with the Motability Car Scheme.

The accolades - won by Pentagon dealerships in Doncaster and Nottingham - is part of a programme of awards, launched last year by Motability Operations, to recognise and reward outstanding customer service provided by local Motability dealerships.

The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the Motability Scheme’s national dealer network. The Awards are judged on how a dealer delivers the Scheme to customers, which is assessed by customer feedback and reviews of their performance. All winners of the quarterly awards are automatically entered into the national, annual awards which are announced at the beginning of the following year.

Peter Wilson, General Manager – Dealer Relations at Motability Operations, explains:

“The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers. It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Pentagon. Many congratulations to them on their award.”

Celebrating their Motability Dealer Award win, James Reeve from Pentagon, said:

“All of us at Pentagon are incredibly proud to have won these Motability Dealer Awards and are pleased to be recognised for our dedication to working in partnership with the Scheme, which is renowned for its high standards. We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors in 2016.”

Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.

For more information about the Motability Scheme, the deals currently available and to find your local Pentagon dealer, visit www.pentagon-group.co.uk/motability or call 0330 390 6849.

It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Pentagon. Many congratulations to them on their award.

Peter Wilson, General Manager – Dealer Relations at Motability Op

Article by

Jordan Armitage

Digital Marketing Manager at Pentagon Group

7 years ago

Pentagon Celebrates Award Win For Excellent Customer Service

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Pentagon Celebrates Award Win For Excellent Customer Service

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